TERMS OF SERVICE
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⚠️Buying something from me means that you have READ and AGREE with everything listed here. It is your obligation to read until the end, and if you do not read/follow the terms, I have the full right to refuse to work with you again.
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IMPORTANT
Be very clear about what you want! Messages without information or just "hi" will be ignored.
For a successful commission, I ask that you:1. Tell me the type of commission you want2. Send me references such as (poses, character, colors, clothes, etc.). All this information is important to my creative process. It's better that I know how you want the drawing than to do it wrong and you having to accept it anyway. If you don't have images, describe what you want in as much detail as possible.
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GENERAL TERMSㅤ
・The deadline for most illustrations can be one to two months maximum unless stated otherwise, but depending on the amount of work I will have or the number of commissions i have to work on, the deadline can change. I will always let you know if anything gets in the way and may delay the commission (such as personal problems, health problems, etc).
If the drawing needs to be done with urgency, I ask you to notify me in advance. In this case, I will charge an extra fee, as I will have to give priority to your order;
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・Please give me credit whenever possible;
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・I have every right to post the commissions on my social medias or use it as an example in my portfolios, unless stated otherwise by the buyer;
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・If you purchased any Design or Adopt from me, please be aware that I will still own the rights to the character unless you purchase the rights of said character. The price can be negotiated in the dms;
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・Do not use my work for profit and/or make merch with it, unless you have bought the rights for commercial use of my work and I have AGREED beforehand to this. Products made FOR PERSONAL USE ONLY without the intention of making any profit are allowed;
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・I wont sell NSFW to minors. If you request an illustration like this, you will need to have some way to prove me that you are actually over 18 years old. I respect everyone's privacy, so i wont ever share anyone's personal information;
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・Do not resell my art or designs without my agreement;
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・Its possible that the price varies depending on the amount of detail and complexity of the illustration. This is negotiable and will be discussed, if applicable;
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・All artwork WILL include a small signature from me. Do not remove this signature or modify it in any way;
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・You have the right to request changes to the drawing during the first sketches. When the drawing is finished, any and all modifications will be charged. I will send as many updates as necessary until the sketch is approved, but please be patient and do not abuse. Any rude, arrogant or ignorant behavior will result in a permanent block, you will not be eligible for a refund, and I will not work with you again ;
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・Do not trace or use my art to feed AI;
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・I usually don't work on holidays;
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・I have the right to refuse any commission that I do not feel comfortable making, or for any other reasons;
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・You can ask me about how your commission is doing, but please, under NO circumstances be rude or pressure me, this is not okay and makes me feel stressed. Like i said before, ill always tell you if something happens that may delay the deadline for the commission, making me not able to deliver it in time;**
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・If you break any of the terms listed above, you will be blacklisted, and you will not be able to commission from me again.
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PAYMENT METHODS
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・Keep in mind that I require payment before starting work to avoid any type of problems or scams, that is, I demand 100% upfront before starting the commission. If it is not possible to pay everything immediately, It's possible to do 50% before starting work, and the other 50% after the sketch is finalized and approved. I will not continue working on the commission until the full amount is paid. This is non-negotiable, please don't insist;
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・The drawing in high quality + files will only be delivered after the entire amount has been paid. I'll send them over chat and/or e-mail;
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・I ONLY accept PayPal. In some situations it may be necessary to cover the tax that the website charges, but if that's the case i'll let you know;ㅤ
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REFUNDS
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・Refunds cannot be made if the artwork has already been completed and/or is in the final stages. This is not negotiable;
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・You will receive 100% of the amount back if the commission was canceled and IF it has not yet been started;
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・You will receive 50% of the value back if you cancel the commission at the sketch stage;
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・It will NOT be possible to request a refund after i've started painting;
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・Refunds are only available for more complex artwork, therefore icons, badges and emotes are not included and you will not be able to refund them.
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・If by any chance I end up not having the full amount to refund right away, I will send money little by little until the total amount is completed. If this is the case, I will always let you know.

• I've read everything and i agree

Clicking on the button above proves that you have read everything. If i notice you're not following my T.O.S i have the rights to refuse working with you again in the future.

If you're interested in my work, contact me via:
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Discord: @violletplumage
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Twitter: @ViolletLune
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E-mail: [email protected]